Terms of Service

• You must be 18 years or older to use the Service
• You must provide accurate account information and keep it current
• You are responsible for safeguarding your credentials and for all activity under your account
• Workspace administrators control member access within their workspace

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

• Paid plans are billed in advance on a recurring basis and renew automatically until cancelled
• You can cancel at any time through your account settings or by contacting support; cancellation takes effect at the end of the current billing period
• Subscriptions include a monthly usage allowance denominated in US dollars. Additional prepaid usage credit can be purchased at any time. Credit is consumed by metered usage of the Service — AI model usage, compute runtime, and storage — at the rates shown on our pricing page
• The included monthly allowance resets each billing period and does not roll over; purchased credit remains available until consumed. Credit is non-transferable and has no cash value except as described in our Refund Policy
• When your usage credit is exhausted, new workflow runs may be paused until you top up or your allowance resets
• We may change subscription fees or usage rates with at least 30 days' notice; changes apply from your next billing period
• Applicable taxes are calculated and collected by Paddle at checkout

You agree not to:

• Use the Service for unlawful purposes or to infringe the rights of others
• Transmit malware or attempt to gain unauthorized access to any system
• Abuse compute resources — including cryptocurrency mining, denial-of-service attacks, sending unsolicited bulk messages, or any workload unrelated to legitimate use of the Service
• Circumvent or attempt to circumvent usage limits, metering, or billing
• Interfere with the operation or security of the Service
• Resell or provide the Service to third parties without a written agreement

We may suspend or restrict access to protect the Service or other customers, and will notify you when we do.

You retain ownership of the content you create or upload — workflows, tasks, documents, records, attachments, and data ("Customer Content"). You grant us a limited license to host, process, and display Customer Content solely to operate and provide the Service.

You are responsible for the legality of your Customer Content and for any third-party credentials, API keys, or accounts you connect to the Service.

• Managed AI features send the content your workflows provide to third-party model providers (such as Google, Anthropic, or OpenAI) to generate results
• AI output is machine-generated and may be inaccurate or incomplete — review it before relying on it. You are responsible for how you use AI output
• If you bring your own provider API key, your use of that provider is governed by your own agreement with the provider

• You can cancel your subscription at any time, effective at the end of the current billing period
• We may suspend or terminate accounts that violate these terms
• After termination you have 30 days to export your Customer Content, after which it is deleted as described in our Privacy Policy